Privacy
Privacy Policy
This policy explains how Buffy handles information submitted through website forms, newsletter fields and customer support requests. We collect only the details needed to respond to bedding questions, product comparisons, care guidance and room planning requests.
Information We Collect
Information may include your name, email address, phone number, country and the message you choose to send. If you click a product card before opening a form, the product name may be included so the support team understands the context of your request.
How We Use Information
Buffy uses submitted details to answer questions, provide product guidance, improve customer support and follow up on requests. We do not require sensitive personal information for bedding recommendations.
Retention and Sharing
Request information is kept only as long as needed for customer support and operational records. Buffy does not sell submitted contact information through this website.
Your Choices
You may contact Buffy to update communication preferences or ask questions about information submitted through the website.